Zomato is shifting operations to its Gurugram headquarters amid restructuring plans. The move has resulted in around 250 employees losing their jobs
250 Zomato employees jobless amid latest workforce restructuring: Food delivery platform Zomato has reportedly shut down its customer support operations in Hyderabad. Zomato is shifting operations to its Gurugram headquarters amid restructuring plans. The move has resulted in around 250 employees losing their jobs.
Company on Monday said, the layoffs are part of a restructuring of Zomato’s customer support plan, rather than simply a cost cutting exercise. Over the past 6 months, the company has been outsourcing more customer care work to external agencies. Zomato has also informed employees about the workforce reduction on August 31.
According to the report, affected employees will receive their August salary. As a part of severance package, the company will be paying four months’ pay, which will include contractual notice pay and a one-time ex gratia payment, an additional payment offered by the company as part of the separation package. In addition, employees can continue their medical insurance and counselling support until March 31, 2027, even after they leave the company. The move reflects Zomato’s broader effort to streamline operations and centralise its decisions at its Gurugram hub. Zomato had previously laid off around 500 junior level employees in April 2025.
Meanwhile, Zomato founder and former CEO Deepinder Goyal recently shared an update about his wearable technology project, ‘Temple’. Goyal said the device is now less than half the size of the version shown earlier. He also revealed that pre-orders for a limited launch edition will begin soon, with shipping expected before the end of 2026.
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