AI chat agents on WhatsApp can easily answer questions thousands of customers at a time. It can also track orders, book appointments, recommend products, give instant feedback. This reduces the pressure on employees.
How to identify AI agents on WhatsApp?: Now- a- days WhatsApp is no longer just a means of chatting. It can also be used as a powerful business tool. Almost every companies are supporting their customers from banking services to online shopping, food delivery , flight booking etc. In many cases you are talking to an AI-based virtual agent.
AI chat agents on WhatsApp can easily answer questions thousands of customers at a time. It can also track orders, book appointments, recommend products, give instant feedback. This reduces the pressure on employees.
How to identify whether it is AI or human?
- Instant replies during late night.
- AI’s responses are often highly structured, polite and in uniform patterns.
- Suddenly change the subject of the conversation
Whether you’re talking to a human or AI, please do not share your OTP, bank card PIN, password or other sensitive information in any WhatsApp chat. This may help to reduce cyber crime.
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